SECURITY - We are committed to protecting our customers’ personal information. We use Verisign Digital Certificate technology to provide our customers with a secure Internet shopping experience. |
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| RETURNS - If you are not pleased with your purchase, simply return it for a full refund. You will receive return instructions along with your purchased item. RV General Store Direct does NOT handle returns - Stag Parkway handles all shipping and returns. Please call (800) 777-4374 with any questions on orders. Please be aware that shipping and handling charges are not refundable unless an incorrect item is shipped. Items that show signs of wear, installation or use cannot be considered for refund. |
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| SHIPPING - Our primary shipping method is UPS. Street addresses are required (no P.O. Boxes please). Shipping and handling charges will be added to product cost at the time of check out. If one or more items are not available for immediate shipment, you will be notified and asked to accept a new estimated ship date or cancel the order. For the customers protection, website orders over $350.00 must ship to the credit card billing address only. We apologize for any inconvience this might cause. |
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| PRICING - Prices listed are retail pricing and subject to change without notice. NO OTHER DISCOUNTS APPLY. Taxes will be added to prices when applicable. Products may be discontinued, substituted, or changed without notice. |
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PRIVACY - Our normal business practices and policies apply to all business transactions conducted via our website. Please contact our office during normal business hours with any questions regarding our privacy or business policies.
· We do not maintain a database with our customers’ credit card account numbers.
· We do not share, transfer or sell our customers’ personal information.
· We use e-mail only to communicate the receipt of your online order.
· We gather statistical information only for the purposes of evaluating our customers needs to increase our services as necessary. |
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| COOKIES - Cookies are pieces of data the web browser stores on computer hard drives. Cookies enable us to personalize your shopping experience based on your previous shopping preferences. Most web browsers may be configured to refuse cookies. |
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| WARRANTIES - Product specifications and information in this website were supplied by the manufacturer. The manufacturer honors all product warranties. |
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DISCLAIMER - We do not necessarily endorse or sanction the content or actions of web sites that are linked to or from this web site. |
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